Language Access CRCL Complaint Template
Use this template to submit a complaint to the Department of Homeland Security (DHS) Office for Civil Rights and Civil Liberties (CRCL) for any language access violations your client has experienced. These violations may include but are not limited to lack of interpretation in daily conversations with ICE, ICE serving documents without adequate interpretation and translation, barriers to access physical and mental health services, inability to read information provided to detained individuals such as instructions for using telephones.
CRCL has asked the American Immigration Council, Asian Americans Advancing Justice-Atlanta, Southern Poverty Law Center, and Las Americas Immigrant Advocacy Center to submit complaints on this issue. If you submit a complaint, please fill out this form so that these organizations can track the number of complaints filed and follow up with CRCL. All identifying information will be kept confidential unless specific consent is provided.
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The American Immigration Council warns non-citizens to guard against spoofing phone calls from ill-intended individuals seeking to create panic among our immigrant community. To learn more, please go to scam.immigrationcouncil.org.